FAQs
How do I find out my nail size?
Nail size can be determined by purchasing a sizing kit with your chosen nail length and shape. When the sizing kit has been received, try the nails on and match each of them to your natural nail to see which nail size fit each finger.
If none of the sizes fit your natural nail, please order the size closes to your match (chose the set that matches most of your fingers) and provide the sizes needed of each finger in the ‘order special instructions’ segment at checkout.
You can also measure your nail size using a measuring tape. Measure across the widest part of your natural nail and choose the press on size according to your nail size.
How do I apply?
- Clean and wash your hands
- Prepare your cuticles by pushing them back with a cuticle stick, be careful not to harm your natural nail
- Buff the nail surface with a buffer to remove all the shine and wipe off with an alcohol wipe
- File the press ons down if needed
- Apply the glue or adhesive tabs to your natural nails just before the cuticle
- Hold the nail in place for 30 seconds
- Avoid water as much as possible for the next 2 hours
- Love your new set <3
Where do you ship?
Shipping is available to UK, USA, Asia and EU. Shipping prices may vary and will be calculated at checkout.
How do I order a nail set?
Please choose a made to order set on my website to order or, if you would like a custom set, please message me on instagram so we can collaborate on a design plan and then select the ‘custom design’ tab to choose the level of custom design. The level will be discussed within our Instagram conversation, this will then reflect the price of the nail set.
What if the nails don’t fit?
Unfortunately, due to the nail sets being handmade and for hygiene reasons, no refunds or returns will be authorized. To make sure your nails fit perfectly, make sure to order a sizing kit in the shape and length of your choice. Alternatively, you can purchase a replacement nail from the ‘Extras’ section of the website.
How can I replace single nails if damaged or wrong size?
There is an option on my website in ‘replacement nail’ to order a single nail.
What is the process and delivery time?
Processing time varies, typically nail sets are created within 14-21 business days and shipping time is dependent on your location.
Shipping time:
UK: 2-4 business days
EU: 2-11 business days
USA: 2-11 business days
Asia: 2-11 business days
What is included in my order?
Each nail set is provided with a preparation kit This includes a buffer, glue, cuticle stick and a lint free wipe.
How long does each set last?
Each set can be reused multiple times, just buff the back of the nail before each use. The nails can last between 2-4 weeks depending on how well the nails are applied and what activities you’re doing with your hands.
How do I remove the nails?
Apply cuticle oil around the nail bed and soak your hands in warm water for 10-15 minutes. The nails should peel off after this, if not repeat the process.
How to reuse?
Due to the nails being made with salon quality products, they are durable and completely reusable.
Using glue: Remove the nails by soaking in warm water and then gently file away the excess glue from the underneath of the nail.
Using adhesive tabs: Remove the nails by soaking in warm water. Clean off the adhesive tabs from the underneath of the nail. Then, gently file away the excess glue from the underneath of the nail.